2025 switch off. The countdown is on…..

The biggest change to the UK telephone network is coming in 2025.

 Now more than ever, your business communications are a critical enabler to success. But things are changing in the world of telecoms and your existing telephony solution might become obsolete soon.

What’s happening?

In 2025, the Public Switched Telephone Network (PSTN) is being switched off by BT Openreach, which means everyone, including businesses, currently using PSTN-based services will need to move to another service before then.

The phaseout will include ISDN networks since these also run on traditional telephone lines. Everything else that uses your old phone network will be affected by the switch-off. This includes door entry systems, CCTVs, fax machines, PSTN alarm systems and even electronic point-of-sale (EPOS) machines.

The ISDN switch off timeline

2017 – BT Openreach announces its intention to switch off the PSTN in 2025.

2019 – BT Openreach strengthens the fibre network.

2023 – Providers stop selling PSTN and ISDN products.

2025 – PSTN completely phased out.

The alternative to PSTN and ISDN?

Voice over Internet Protocol (VoIP) is a solution that transmits voice calls and data using an internet connection. This is a major step towards the UK’s mass IP-network migration, with VoIP core networks set to replace all the legacy PSTN services in just a few years’ time.

Why is VoIP better than traditional landlines?

Voice over the Internet (VoIP) services uses your internet connection to transmit voice calls. This is a much better alternative to traditional landlines, and it will be the industry standard for years to come. A VoIP solution offers a host of benefits to business:

1.  Scalable - It grows with your business and adjusts to your needs.

2.  Flexible - It doesn’t tie you to a physical location.

3.  Cost–effective – There are no initial and ongoing maintenance costs.

4.  Future-proof - It won’t become obsolete for a long time.

Still using ISDN?

If your business is still reliant on ISDN lines, then it’s time to start planning your move to the future of business communications – the longer you wait, the more opportunities you’re missing out on.

Speak to your team to discuss the migration options available to your business, please contact us on 0333 323 0055 or email help@callplansolutions.co.uk